English

Sažetak

This study provides an understanding of community–government collaboration in responding to disasters from the early stages, including the development of institutional arrangements, planning, strategy, communication and coordination, capacity-building efforts, leadership, and accountability mechanisms. The paper adopts a case study approach to examine the co-production process and the public values that emerge from it. The analysis is based on qualitative data collected through 20 semi-structured interviews, mass media reports, and regulatory documents. The findings demonstrate that urban village communities play an important role in responding to COVID-19 through co-production. Their central role can be observed from the early stages of designing co-production arrangements, collaborating with professionals, participating in decision-making, ensuring accountability, and taking part in COVID-19 response training. This research contributes to the literature by demonstrating how communities can employ co-production, in collaboration with local governments, to mitigate the impacts of the COVID-19 crisis.